A Perth consultancy group has designed an app to help reduce workplace stress.
Brendan Collins, of Tonic Digital, has partnered with employee assistance program provider Access Wellbeing Services to build RESILnZ.
Mr Collins described the free app as a “Fitbit for your mind” designed as a preventive measure to build mental resilience among employees. He worked with Access Wellbeing, formerly Centrecare Corporate, and saw a need to make their services more user-friendly.
“The good thing about them is they have really rich content but it’s not really in a user-friendly format so I though it could translate into an app,” he said.

Meditation, podcasts, mood monitoring and goal setting are features of the app. A user can connect it to wearable technology to monitor how their heart rate affects their state of mind.
Access Wellbeing Services figures reveal mental illness costs the Australian economy about $190 billion a year, or 12 per cent of gross domestic product.

One in four young people has a mental illness and Australia loses nine million working days from mental illnesses each year.
“I think we can all agree the world is facing challenges of changing international and national economic times, the threat of terrorism, the gap between poverty and wealth and global challenges that call for resilience of the highest order,” Access Wellbeing Services director Tony Pietropiccolo said.

Mr Collins said the app suited any type of worker. He hoped the mining sector would take it on.

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Leading Employee Assistance Program provider Access Wellbeing Services (formerly Centrecare Corporate) has launched a free, universal, preventative mobile app – RESILnZ™ – that helps West Australians build their resilience, wellbeing and mental strength through evidence-informed exercises and activities.

RESILnZ™ uses a range of features to build mental strength, including resilience exercises, mood monitoring, guided meditations, goal setting capabilities and podcast episodes. It also allows users to connect their Fitbit and Garmin watches to monitor the relationship between their heart-rate and mind.

The cost of mental illness in Australia is estimated to be $190 billion a year, equivalent to 12% of gross domestic product (GDP). Currently, 1 in 4 of our young people suffers from mental illness in any given year, and we lose 9 million working days from mental illness annually. It is a major issue for the Australian population, economy, and collective quality of life.

Access Wellbeing Services commissioned the development of the App as it believes the concept of resilience is built on the premise that most people will do well despite exposure to adversity and stress.

“I think we can all agree that the world is facing challenges of changing-international and national economic times, the threat of terrorism, the gap between poverty and wealth, and global climate challenges that call for resilience of the highest order,” says Tony Pietropiccolo, Director of Access Wellbeing Services.

“Unfortunately, the access to twenty-four-hour communication keeps these and other negative events at the forefront of our minds,” he added.

Whether a person develops psychological stress or a psychological injury at work depends on the balance between their exposure to stress and their coping resources. If the level of stress is too large for a person’s coping resources, they can run into trouble. Resilience and psychological strength, like physical strength, does not just “happen”- it must be trained, practised, and refined, and the RESILnZ™ app provides the perfect tool to help.

Access Wellbeing Services understands that wellbeing is multifaceted, rather than one-dimensional, and therefore resilience is just one of several elements. The RESILnZ ™ app has been designed to not only focus on the element of resilience but to include the physical, emotional, social and spiritual elements of wellbeing.

The app was built by Tonic Digital, a Perth-based consultancy specialising in data-driven digital marketing.

Tonic Digital Director, Brendan Collins, was excited by the opportunity to transition the knowledge of Access Wellbeing Services into a commercially viable product.

“Resilnz™ is the perfect blend of industry know-how and user-friendly technology where the various indicators of resilience provided the foundation to create a holistic mental health app for working West Australians,” he said.

Brendan said the strong engagement provided by fitness apps acted as inspiration for the development of Resilnz™. “Resilnz™ uses various metrics to drive valuable ongoing insights for the end-user about their mental health.

“Like Fitbit but for your mind, the app taps into self-improvement and can motivate the user to strengthen their wellbeing, allowing them to work and perform at their optimum,” he said.

“The app provides a safe personalised user experience which is reflective in the engagement communications used throughout the app including reminders, tips and resources that are issued to users based on their wellbeing score.”

RESILnZ™ focuses on the ninety plus percent of the work force that is fundamentally “well,” but at widely varying levels of fitness in each dimension of strength (emotional, social, physical, and spiritual).

The goal is to create a force of “optimally fit” individuals who can overcome stress-producing events and grow from these experiences. People who are optimally fit are more likely to pursue high levels of responsibility and to perform well under pressure; also, they have the decision-making skills and communication skills to be successful in life.

Additionally, when facing uncertainty and adversity, these same skills help these individuals to put the problems into an appropriate perspective, find meaning in their lives, reduce rumination and catastrophic thinking, and focus on finding solutions.

“Building resilience is one way we can all reduce our stress and risk of psychological injury at work and contribute to a more mentally healthy workplace,” Tony added.

It will always be important to treat mental health conditions but prevention is better than cure, and for the most part more cost effective,” he concluded.

RESILnZ™ recognises that developing human resilience is a life-long process. There is no “end state” for a person’s resilience; one can always improve. Therefore, the need to develop human resilience is enduring, and subsequently RESILnZ™ will continue to evolve to meet the resilience needs of individuals, workplaces and communities.

Resilnz™ is available for free download on iTunes, Google Play & Windows Store.

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6PR: App to track mental resilience

On Word Mental Health Day we look at a local app to help people track their resilience, physical and mental.

An app to help West Australians build their resilience, well being and mental strength through physical activities, called RESILnZ is available now. Tony Pietropiccolo spoke to us about the app.

Listen to interview

Access Wellbeing Services has launched a free, universal, preventative mobile app – RESILnZ – that helps West Australians build their resilience, wellbeing and mental strength through evidence-informed exercises and activities.

RESILnZ uses a range of features to build mental strength, including resilience exercises, mood monitoring, guided meditations, goal setting capabilities and podcast episodes. It also allows users to connect their Fitbit and Garmin watches to monitor the relationship between their heart-rate and mind.

The app was built by Perth-based Tonic Digital, which specialises in data-driven digital marketing. Tonic Digital Director, Brendan Collins, said the strong engagement provided by fitness apps acted as inspiration for the development of Resilnz.
“Resilnz is the perfect blend of industry know-how and user-friendly technology where the various indicators of resilience provided the foundation to create a holistic mental health app for working West Australians,” he said. “Resilnz uses various metrics to drive valuable ongoing insights for the end-user about their mental health. Like Fitbit but for your mind, the app taps into self-improvement and can motivate the user to strengthen their wellbeing, allowing them to work and perform at their optimum,” he said.

“The app provides a safe personalised user experience which is reflective in the engagement communications used throughout the app including reminders, tips and resources that are issued to users based on their mental performance.”

RESILnZ focuses on the ninety plus percent of the work force that is fundamentally “well” but at widely varying levels of fitness in each dimension of strength (emotional, social, physical, and spiritual).

The goal is to create a force of “optimally fit” individuals who can overcome stress-producing events and grow from these experiences. People who are optimally fit are more likely to pursue high levels of responsibility and to perform well under pressure; also, they have the decision-making skills and communication skills to be successful in life.

Additionally, when facing uncertainty and adversity, these same skills help these individuals to put the problems into an appropriate perspective, find meaning in their lives, reduce rumination and catastrophic thinking, and focus on finding solutions.

“Building resilience is one way we can all reduce our stress and risk of psychological injury at work and contribute to a more mentally healthy workplace,” said Tony Pietropiccolo, Director of Access Wellbeing Services. “It will always be important to treat mental health conditions but prevention is better than cure, and for the most part more cost effective,” he concluded.

Resilnz is available for free download on iTunes, Google Play & Windows Store.

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Access Wellbeing Services has a launched a free, universal, preventative mobile app – RESILnZ – that is targeted at helping West Australians build their resilience, wellbeing and mental strength through evidence informed exercises and activities.

RESILnZ uses a range of features to build individuals mental strength including resilience exercises, mood monitoring, guided meditations, goal setting capabilities and podcast episodes. It also allows users to connect their Fitbit and Garmin watches to monitor the relationship between their heart-rate and mind.

The cost of mental illness in Australia is estimated to be $190 billion a year, equivalent to 12% of our gross domestic product (GDP). Currently, one-in-four young people suffer from mental illness in any given year, while nine million working days are lost annually in Australia. It is a major issue for the Australian population, economy, and collective quality of life.

“I think we can all agree that the world is facing challenges that are daunting and even unprecedented, and that a call for resilience of the highest order is facing us,” says Tony Pietropiccolo of Access Wellbeing Services, Director of Access Wellbeing Services.

“Uncertain and changing international and national economic times, the random threats of terrorism, increasing gap between poverty and wealth, and the global climate challenges are just a few”.

“Unfortunately, the access to 24-hour communication and news keeps these and other negative events at the forefront of our consciousness,” he added.

Whether a person develops psychological stress or a psychological injury at work depends on the balance between their exposure to stress and their coping resources.

If the level of stress is too large for a person’s coping resources, they can run into trouble.

Resilient people have strong resources and skills to manage stress and conflict as well as a good support network to help them deal with the pressures of work.

“We know that resilient people have a greater chance of bouncing back and avoiding psychological injury when faced with psychological stressors,” said Tony.

Resilience is more than coping however; resilient people are also flexible, adapt to new and different situations, learn from experience, are optimistic and ask for help when they need it.

Mr Pietropiccolo says resilience and psychological strength, like physical strength, does not just “happen”- it must be trained, practiced, and refined, and the RESILnZ app provides the perfect mechanism by which this can occur.

The RESILnZ app has been designed to not only focus on the element of resilience but to include the physical, emotional, social and spiritual elements of wellbeing.

The app was built by Tonic Digital, a Perth based consultancy specialising in data-driven digital marketing.

Tonic Digital Director, Brendan Collins, was excited by the opportunity to transition the knowledge of Access Wellbeing Services into a commercially viable product.

“Resilnz is the perfect blend of industry know-how and user-friendly technology where the various indicators of resilience provided the foundation to create a holistic mental health app for working West Australians” he said.

Mr Collins said the strong engagement that fitness apps provided acted as inspiration for ResilnZ. “ResilnZ uses various metrics to drive valuable ongoing insights for the end-user about their mental health.

“Like Fitbit but for your mind, the app taps into self-improvement and can motivate the user to strengthen their wellbeing, allowing them to work and perform at their optimum,” he said.

“The app provides a safe personalised user experience which is reflective in the engagement communications used throughout the app including reminders, tips and resources that are issued to users based on their mental performance.”

When it comes to building your resilience and increasing wellbeing, there are a range of factors you can change, even if you might need help for some.

Mr Collins said resilience thinking skills are skills everybody can use and will benefit from. The skills are valuable at any age and can be taught at any age. RESILnZ focuses on the ninety plus percent of the work force that is fundamentally “well,” but at widely varying levels of fitness in each dimension of strength (emotional, social, physical, and spiritual).

The goal is to create a force of “optimally fit” individuals who can overcome stress-producing events and grow from these experiences. People who are optimally fit are more likely to pursue high levels of responsibility and to perform well under pressure; also, they have the decision-making skills and communication skills to be successful in life.

Additionally, when facing uncertainty and adversity, these same skills help these individuals to put the problems into an appropriate perspective, find meaning in their lives, reduce rumination and catastrophic thinking, and focus on finding solutions.

“Building resilience is one way we can all reduce our stress and risk of psychological injury at work and contribute to a more mentally healthy workplace,” Mr Collins added.

ResilnZ is available for free download on iTunes, Google Play & Windows Store.

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Thanks to the introduction of various digital loyalty programs over the last few years, the days where Australians had to carry around a wallet overflowing with flimsy cardboard loyalty cards for each of the ten cafes they frequented are mostly gone.

However, the rise of digital loyalty programs then presented a new issue, whereby a user would be required to have the specific app for each corresponding merchant.

To solve this, developers then began designing apps specifically for the purpose of storing these programs; even tech giant Apple jumped on this opportunity, last year releasing the  full version of its Wallet app to help users manage their digital loyalty card mess.

However Ronnie Elhaj, CEO of Western Australian property group NicheLiving saw a flaw with the eWallet model; he believed the user was still being forced to stretch across a stack of loyalty programs — the only difference now was that it was just a little less cluttered.

Looking to solve this issue and provide users a chance to collect and spend loyalty points across a broad spectrum of merchants and sectors is his startup Loyalty App. Cofounded by Elhaj, the app provides users with a loyalty and payment service which targets small to medium enterprises (SMEs) and their customers in WA.

In addition to recognising the digital loyalty card’s oversaturation in the market, Elhaj said he also found a lack of transparency with existing loyalty programs that represent larger businesses, in that the user wasn’t clearly shown how many points they earn with each transaction, the total they number they’ve accrued, or what their points could be spent on.

“Plus, you can only use points say on certain flights or in a restricted way, if you even know exactly how many points you have at all,” Elhaj added.

While there are existing loyalty apps and programs in the market which are growing to take more businesses under their wing, Elhaj said joining them can be a particularly difficult task for SMEs, who struggled to get NicheLiving a place inside these programs.

“What I found is that it was tough to tap into them. They had pre-existing relationships with other companies and didn’t want to open up,” the cofounder explained.

With the assistance of NicheLiving cofounder Paul Bitdorf and a fintech architect, Loyalty App was built around a model of customisation and accessibility to benefit both users and businesses.

The app, set for release in February next year, will allow users to attach their credit or debit cards in order to pay merchants directly and also earn points.

Users can create an account with their email address or log in directly with Facebook, and will be able to view a map identifying participating merchants across their area.

To earn points at these locations, the app has a QR code feature where the user’s device is hovered over the merchants in order to scan the code and present them with the payment total and the number of points earned. The user has to approve the payment and has the option to pay for the service with points if they have accumulated enough.

Elhaj said merchants will follow a similar procedure, only they will create a merchant account and have the option to control how many points they issue for various payments, and implementing various specials and deals.

The app will come bearing other useful functions too, such as offering users the chance to ‘favourite’ and rate a merchant, view special offers, and share their experiences on social media to score extra points.

Launching in WA will provide the business a chance to focus on adding select SMEs from a moderately sized pool, without having to deal with the overabundance of options within the larger Australian cities.

“We’ve got already 20 merchants already, just from the last three to four weeks. We’re looking to hit 36 by the end of the year and then go from there,” Elhaj said.

Currently the Australian market is grasped by existing loyalty apps such as Rewardle and Stamp Me, which offer similar features to Loyalty App.

These apps also market themselves to smaller businesses and have a substantial head start, with Rewardle counting around 5,000 merchants and two million consumers as users.

Loyalty App’s advantage, however, will be its focus on expanding to a wide variety of industries that have traditionally been left out of the loyalty program space, such as dental, hospitality, and real estate.

“Points earned could go towards paying merchants in different fields. For example, points earned by paying rent could go towards paying for dinner or even a deposit for a house,” Elhaj said.

“If there’s a customer generated from the app then the business pays a small fee, but other than that there’s no financial obligations or fee.”

This transaction fee will serve as the startup’s source of revenue, as the app itself will be free to download and free for the user to access. This money will be used to sustain the business, as Elhaj acknowledged that funding additional growth will require additional investment.

Currently the startup has been bootstrapped by Elhaj and Bitdorf, with the financial backing of NicheLiving behind them.

Following the launch of the app in February, Elhaj said the business will focus on building up its merchant base across WA. As a long term goal, the startup wants to spread across Australia and eventually tackle the Asian market.

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A new loyalty app start-up promising points for ‘dead money’ like rent and dentist appointments is preparing to list on the ASX next year.

Loyalty App, led by Cairo-born young rich lister CEO Ronnie Elhaj, has secured a deal with WA property firm NicheLiving that guarantees $1.5 million in annual revenue from day one.

Mr Elhaj, a co-founder of NicheLiving, said Loyalty App will initially focus on the ‘home’ vertical, offering points for rent which can also be used to pay future rent or build money towards a home deposit. However, the app is aiming to eventually target businesses that don’t have the capacity to enter a program like Velocity or Qantas frequent flyers, giving them an opportunity to offer a loyalty program to customers.

According to Mr Elhaj, currently the director of marketing & sales and acquisitions at NicheLiving, says Loyalty App will land on the bourse next year.

“Our vision for Loyalty App is global and as a listed business we can scale and access capital to grow the company to challenge other established programs,” he said.

“Starting with NicheLiving, Loyalty app will be one of the first programs to incentivise renters for making payments on time and being good tenants. These points will be redeemable with a host of other participating partners but in addition can be spent against future rent payments or even contributed towards a deposit on the purchase of a property with NicheLiving.”

He added that Loyalty App will aim to give small businesses the opportunity to join its program, competing with the likes of Qantas, FlyBuys and Virgin’s Velocity.

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